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Wildside

Alpine Bear

Regular price
$45.00 USD
Regular price
$0.00 USD
Sale price
$45.00 USD
Looking for something more durable than fabric dog collars? These are perfect if your dog is active or rough on their collars.
  • If you need to make this Fi compatible please add this Fi end links to your order. Please note that eco canvas collars will not have matching design webbing to attach the Fi end links. The webbing color will be matched to the best of our ability.  
  • Light-weight
  • Backed by UV + water-resistant webbing
  • Strong and durable active buckle
  • Unlike fabric, will stay vibrant
  • Easy to wash when dirty
  • Stainless steel hardware- rust proof ( Only with YKK Active buckle option)
  • Please note we note longer offer the black hardware as seen in the photo
  • Industrial machine with nylon bonded thread that will not fade
  • Only available in 1.5" + 1" width
  • Please note placement of the prints may vary
  •  All photos shown are the 1.5"

FAQ

Is the Fi Tracker include? No, you will have to purchase your Fi tracker on their site separately.


How to you change collars? Here's tutorial to show you how on Fi's website or this video Click here


I am having some technical issues with my Fi tracker, can you help? Please reach out to Fi directly for any device questions.
Care:Remove the Fi tracker first, put the collar in a sock or mess bag. Use dye free or gentle detergent and put the washer on gentle cycle. Lay flat to dry out of direct sun. 


Do I have to remove the Fi Tracker to charge the device? You do not! All you have to do is open the back webbing between the device and set it on the base to charge. Please note that you may have to wiggle your collar into the base for the 1.5" collars.


Material: 100% polypropylene webbing. Marine grade D-ring for rust proof for salt water use

Processing Time

Processing:  7-14 business days to hand make your order. Please note there could be some delays.


Shipping: 3-5 days with USPS, please keep in mind things can get delayed. Please check your order confirmation for your tracking information prior to reaching out.

Return & Exchange

There is a 30% restocking fee + shipping label fees if you need to return/exchange the collar. The collar must be unworn & free of smell. Please reach out within 7 days of receiving your product.

Please reach out first, no forced returns will be accepted. 


After 7 days your warranty/exchange/return will be voided. 

Disclaimer

Please note the buckles are not meant for tie outs or dogs that pull.

Refunds, Returns & Exchanges

Black Friday Sales Policy 

Please note we cannot do a price match with an order you have placed prior to Black Friday. If you are cancelling to repurchase during Black Friday, there will be a restocking fee of 30%. 

Return/Exchanges

Please reach out within 1 week after you have received your product. There is a 30% restocking fee, once we receive the product back we will refund you minus the shipping and the 30% restocking fee. The item must be in the same condition when received and not worn. You will have 7 days to make the return once the label is issued to you. After the 7 days the return/exchange is no longer valid. 

Due to the nature of our items. Please be sure to measure your dog correctly when ordering. We cannot accept returns but depending on matter if it is a manufacture defect. Please reach out via email if you have any questions about your order to hello@designsbywildside.com and include your order number. 

If you need to exchange for another size please note we have a 30% restocking fee of the cost of the product and the cost for shipping.

Please note that your exchange will be treated as a return, once we have the product back to us we will process the return ( minus the restocking fee) the shipping label cost will be sent to you as an invoice so you can get a shipping label. Please place a new order for the item you are wanting, new orders will fall into the standard processing time as well. 

Sales/Discounts

We are not able to price match if you have placed an order prior to a sale. 

Cancellation

Cancellation of an orders must be done within 24 hours of purchase. Please send an email with your order# to hello@designsbywildside.com

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